In my best Jaimee Foxx Voice..."Now usually I don't do this but ugghh..." lol. I must say that some people and some agreements can be very unreasonable. I've suffered long enough. If you are reading this. This is a review on the apartment complex in the title. The address is 396 E Southwest Parkway, Lewisville, TX 75067 the current property manager Elisha and Regional Manger Mary are to be nice a few 'biotches' in my personal opinion. SIMPLY DO NOT MOVE IN HERE! It is a complete waste of money! I was hoping it wouldn’t come to this. But they made me do it!! I am flabbergasted at the way I was just talked to by the Regional manager of this property owned by Spectrum properties her name is Mary. And as a matter of fact there aren’t to many nice people that work at or for this property. Daisy (On site Leasing Agent) is the only thing this property has going for it at this current moment but she's leaving in a week. Otherwise, this place is full of pest...roaches and ants! Don’t believe the online photos as NONE of these units have stainless steel appliances! I have lived here for 2 years and still reside here. In 2 years I have had nearly 25 packages stolen off my door step, I have had the pleasure of marijuana smoke lingering through my ventilation on numerous occasions. My neighbors leave trash outside their door. And o get this !!! Fitness center equipment rarely works. Pools stay dirty even during the summer. There was in fact a shooting on this very property in building 22. Also, TWO MURDERS within the last 4 months that happened right across the street from the complex at the Liquor store and Valero gas station. (You can look those up in the local news.) The visitor parking here is ridiculous especially if you live on the backside of the apartment. This area is the worst part of Lewisville and this apartment complex is the worse in this area. After signing a renewal in December the 2nd murder occurred and I couldn’t fathom living here another year because stray bullets don’t have names on them. I asked to rescind my contract that had not started yet and they have the nerve to say I need to follow the lease agreement and pay a reletting fee. What happen to providing a clean and safe environment for me to live?? What happen to honesty and looking out for the best interest of your tenants? Mary was very unreasonable. And you may ask well why did you stay 2 years...my first year I moved from Florida and the pictures online got me stuck here for the first year, when I moved nothing was like the pictures online. My water was brown for the first week. My shower tiles completely came off the wall while I was taking a shower. It took them 2 weeks to fix my shower and they expected me to not shower for 2 weeks.I had to ask for a key to another unit to shower because nobody offered ! I also had pest and appliance issues my first year. The 2nd year I was not in the financial state to move to a better area at the time so I signed a 12 month lease and fulfilled it. Now I have the means to move and just want to simply rescind a lease that has not even gone into effect yet! Clearly they want me to jump hoops. If you find yourself in this situation in Texas a great resource is Txtenants.org They offer lawyers and other helpful information. I can be found at @thomas_talks on Twitter and instagram. Ps. Don’t believe the recent 5 star reviews you may see on google ...again I’ve been living here the past 2 years and never seen any of those faces. Must be corporate trying to get some cool points. This place is like bottom of the barrel. Nobody in their right mind will give this place 5 stars! Easily 1-2 stars. I asked the property manager and Mary if I were their daughter would they want me staying here and they both said NO! They may be the cheapest but remember you get what you pay for. Plus if you go to apartment locators they will help your find something around the same price but it will be gated community, no pest and safer environment. I wouldn’t recommend this place to the homeless or my worst enemy!
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